People saying Paris ... it's not a country
I can't excuse parisians tho, but you got to understand them, they are very stressed people who not only have to deal with their everyday sh*t but also tourists. And if you ask help in english, they'll feel attacked. French people can speak english, they're just not that good at it so they'd rather blow you off instead of making the effort to answer you back.
Try to approach them next time by speaking in french first, just a few words, it'll ease them and they'll be more inclined to help you
! I promise, you'll see a huge difference.
But the rest of the french people aren't that rude !