Clearly you know nothing about the difficulties involved in jumping 2 versions ahead of the software they use.
If I'm wrong I apologize. But ATRL uses VB3. They want to upgrade to VB5, which is still in beta (meaning there are still enough glitches that it doesn't need to be used on a live site). They could go to VB4, but that'll also require losing a lot of the custom features/extensions that is currently used on ATRL. And they'd just have to port it over to VB5 anyway.
There's a lot of work to do with scripting, making sure any extra features they use is compatible with VB5 and any server specific requirements (such as PHP or Perl or whatever). So there's a lot that goes into it. It's not like they can just push a button and everything will be magically done.
Add to that that they're having to do this work on their own. That means not only learning what needs to be done, but working through trial and error. I understand the frustration, but as someone who manages dedicated servers in addition to the ones I run my websites on, it's not something that can be rushed.
Then perhaps, they need to take a few notes from Who Wants To Be A Millionaire, and phone a friend for some assistance, because clearly doing this on their own isn't quite working.
