Try not to take things too personally from customers if they act rude etc. Most of the time it can be a trap to get you to flip out and they'll end up filing a complaint against you.

If anything goes wrong, just call your manager to help you.

Try to stay always kind and don't get mad if you find rude customers.

Came SPRINTING in here to say just this.

But the real T is basically just be very polite and kind - even the worst customers struggle to be too unpleasant to someone being incredibly kind, but god knows they will test you. People are SCUM to service workers.

Never felt it. Never experienced that.

Any tips? Don't work in retail. People are ASSHOLES.

dont

Get a Bartending job.

I think you'll be fine. Just take it one day at a time.

I work at Walmart and it's literally a mess everyday. It's very stressful, but it's a job. The good thing is when you clock out, that's it for the day. Be thankful that you don't have to take work home with you and do your best.

Been in retail for a year. It's not that bad sis

You should wait tables instead and work a quarter of the time

Don't take it personally when people are really rude to you. Just fake a smile and remember that they're gonna die miserable and alone. <3

Try to get along with all your co-workers and NEVER talk **** about other coworkers and especially higher ups. Almost everyone is fake af and they will tell.

Don't let your bosses 'abuse' you - if you can't or won't work more hours, then don't.

TEA. If you legit have plans, go. Don't miss your friend's birthday because your co-worker failed to come in. Unless you want money/more hours, then that's okay. If they ask you to stay 30 minutes, try and stay. If you really can't be bothered, go home. You gave them your time. As soon as your shift finishes in general -- go. Do not give them any free time because they will not remind you that your shift is finished.
You are human, a retail job is not your life. Don't let them guilt you just because they want to be frugal and refuse to hire more staff.
Everyone messes up at one point -- that's okay. We all mistakes. Try to separate your personal life with your work life. Don't go home thinking of that one customer that yelled at you. It's just not worth it.
Do not trust anyone at work. Your co-workers will snitch on you and people lie to step on you to bring themselves higher in the hierachy. Remember, if any of your co-workers try to boss you around, remember y'all are getting paid the same. They don't have that right.

If a customer is getting rude, remove your name badge so they can't report you .
Just smile and stay calm. There's pros to both busy and quiet periods. Such as when it's quiet, you can relax. When it's busy, you can keep busy and time will go by. Don't stare at the clock. Go long periods without looking at the time and then look. It'll be a nice surprise. Smile, always talk polite. They (your managers/customers) love a friendly face.

If you have nothing to do, never just stand there. Your manager/team-member or the usual bossy team-worker will tell you to do something, which is probably what nobody wants to do.
Calculate your hours + pay cheque. Being underpaid in retail is common.
Try and get along with your co-workers. I've had an argument with two different people and it was just awful. But don't force friendships. You won't get along with everyone.

Good luck, girl. Yes retail is known to suck and be hard-work but it has taught me so much.

This.

I worked at Walmart for 8 years and the best way to deal with a difficult customer is to kill them with kindness. Try not to take their comments personally. Just know that you never have to see them again once you've dealt with them.

If it's Walmart you're working at then I advise you to only make it temporary. You don't want to get caught in the trap of getting promoted - they treat you like crappie and expect you to give up your body parts on a daily basis. Stay put as a regular associate.