Samsung tried to cover up info of new phone exploding
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Another replacement Samsung Galaxy Note 7 has caught fire, bringing the total to three this week alone. This one was owned by Michael Klering of Nicholasville, Kentucky. He told WKYT that he woke up at 4AM to find his bedroom filled with smoke and his phone on fire. Later in the day, he went to the hospital with acute bronchitis caused by smoke inhalation.
"The phone is supposed to be the replacement, so you would have thought it would be safe," Klering told WKYT, saying that he had owned the replacement phone for a little more than a week. "It wasn’t plugged in. It wasn’t anything, it was just sitting there."
The most disturbing part of this is that Klering’s phone caught fire on Tuesday and Samsung knew about it and didn’t say anything. And actually, it gets worse than that.
Samsung asked Klering if they could take possession of the phone and he said no, though the company did pay to have it x-rayed — but the damning evidence comes in the form of a text message that Klering inadvertently received from a Samsung representative:
"Just now got this. I can try and slow him down if we think it will matter, or we just let him do what he keeps threatening to do and see if he does it:
Samsung was aware that its replacement phones were catching fire five days ago. Another caught fire on Thursday (on an airplane), and then another on Friday in the hands of a thirteen-year old girl. That’s three in less than a week, with Samsung giving its customers little more than meaningless platitudes about "[taking] every report seriously" and that "customer safety remains our highest priority as we are investigating the matter."
Except that’s a lie. If customer safety was really the highest priority, we would have seen statements from Samsung telling customers to stop using even their replacement phones after the fire on the Southwest flight on Thursday.
At this point, it’s irresponsible for us to say anything else: If you own a Samsung Galaxy Note 7 you should immediately stop using it and return it for a refund — all the major US carriers will exchange the phone, regardless of purchase date. We don’t know why Samsung hasn’t been more forthcoming about what’s going on with these replacement devices, but it doesn’t really matter. Until we get more information, the simplest explanation is the best one: The Samsung Galaxy Note 7 is a fundamentally defective product and it should be pulled from the market without delay.
I was rooting for Samsung..... However, they are reaching a border-line unethical conduct here. Really disturbing
i can say the same about every other electronic device. all it takes is one glitch.
But do you not realize how common this is with the Note 7's this many phones shouldn't be exploding once in a while there will be a case or two for a phone exploding/catching on fire due for some reason, but so many people are reporting this issue
They should honestly halt the production of the Note 7 phone and like make the Note team investigate the problem for the whole year, then come up with a better non-exploding Note 8 phone next year.
TheVerge isn't a real source though. They're known to be "Apple iSheep" even though they seem not to be from time to time. Or at least that's what said about them.
But do you not realize how common this is with the Note 7's this many phones shouldn't be exploding once in a while there will be a case or two for a phone exploding/catching on fire due for some reason, but so many people are reporting this issue
Its one thing when a phone explodes because it was punctured. It's another when using the phone as designed is enough to trigger an explosion.
i can say the same about every other electronic device. all it takes is one glitch.
This week alone. There are 3 replacement units exploded in US, 1 in Taiwan, and 2 in South Korea......Your regular consumer electronics do not catch fire on this explosive rate.
Honestly, though this is a disappointment. Their name may be tarnished... they do make good phones. This is just the farthest example of that. a fiasco
But do you not realize how common this is with the Note 7's this many phones shouldn't be exploding once in a while there will be a case or two for a phone exploding/catching on fire due for some reason, but so many people are reporting this issue
the percentage of explosions is still less than 0.0001%. maybe those people are triggering their note 7s and capitalizing on the recall.
this many phones shouldn't be exploding 
once in a while there will be a case or two for a phone exploding/catching on fire due for some reason, but so many people are reporting this issue 
