Thanks. I've already accepted that I won't get the account back so if all doesn't go well I won't be as let down but damn all of my process from the past will be gone
guys by 'pound' they mean this symbol on house phones
you typically use it when you're using an automated system for something, for example when I'm calling in medication and they ask for the ID number followed by the pound sign to signal that I've finished putting the number in
