1. The owner manning the page is all about getting to the bottom of things. He even demanded a reply and CSI-ed the reviewer months after the incident.
This owner is too over dramatic. Every business is going to get a bad review not matter how good it is. Just be happy with the higher rating this restaurant is getting. Either ignore the bad comments or just do a simple response like:
'Sorry we didn't meet your expectations. I am hopeful that you will be back and give us another try. I do appreciate you coming to our business.'
This owner is too over dramatic. Every business is going to get a bad review not matter how good it is. Just be happy with the higher rating this restaurant is getting. Either ignore the bad comments or just do a simple response like:
'Sorry we didn't meet your expectations. I am hopeful that you will be back and give us another try. I do appreciate you coming to our business.'
When you have too much time on your hands this is what happens
Not the owner CSI-ing and judging bad reviewers! The melodramatic scalping!
If he's like that he shouldn't run a restaurant. Imagine the things he could do your food 