I don't see the problem here. She feels shame for who she did and won't do it again. End of. She admits she did something wrong and is going to learn and change herself.
Not people believing her I'm sure she would do it again if she had another chance without facing backslash.
Well, Ariana has a great track record of amending her behaviors when she messes up. You're not Ariana so how would you know if she would do it again? I'm just extrapolating from Ariana's past behaviors that she probably means it when she says she will learn.
I don't want to listen to her records anymore. I think this exposed a true part of her personality. She had no idea the cameras were on her so no need to act fake. That was true Ariana right there. Also I feel like if she was from a different country and she said those things about her home country the backlash would be WAY worse. Americans are very forgiving.
Why are we still talking about this? It's been 3 months, she made a mistake and apologized, there's been celebs who have done way worser things (Mark Wahlberg and Dr.Dre).