Mystery Shopping Providers around the world have participated in the Smiling Report 2009 which compiles customer service data from evaluations conducted across a spectrum of industries. The summary for 2008 includes answers to more than 2.5 million questions covering Smile, Greeting and Add-on sales in 66 countries.
Smiling 2008 was 77% compared to 82% in 2007 and 87% in 2004. The highest smiling country was Indonesia with 98% and the lowest was Pakistan with 44%. The best smiling industries were Health & Beauty Care and Transport with 86% and the lowest scores were in B2B with only 52%.
Greeting 2008 and 2007 was 81% compared to 88% in 2004. The highest greeting countries were Indonesia and Hong Kong with 98% and the lowest was Morocco at 48%. The best greeting was found in Government services with 94% while B2B had 70%.
Learn your grammar. She is WORSE than H1N1, is what you were trying to say. But obviously you failed, which makes that sentence a failure, which means that Christina owns youy
Learn your grammar. She is WORSE than H1N1, is what you were trying to say. But obviously you failed, which makes that sentence a failure, which means that Christina owns youy
thats my country.
