My pet peeve? Rude customers. It is so unnecessary, especially when customers get mad at you for prices of items that you have NO control over, as if someone is forcing them to shop and buy the things that are 'overpriced'

Are you gurls who have to work in retail to make a living ever since your sugar daddy died TIRED of the rudeness from some people? Let out all your frustrations of dealing with the public in this thread.

Dealing with coffee addicts is the WORST!

I'm a barista and I am so sick of people expecting to be waited on hand and foot and receive all the little extras for free. Yes, I can bring your drink over if you ask but if you're able-bodied, just wait in line like everybody else/ You can have extra chocolate but don't ask for extra jugs of milk and waste it, don't just expect whipped cream and don't take a million serviettes or sashays of sugar.

I had this customer at work the other day who literally came right up to my face and was being passive aggressive, purely because the clothing brand I work for rarely stock his size. It's so uncalled for, it's not hard to be polite to others. I feel like these people really love the power-trip, because they know a retail worker isn't in a position to argue back.

YES. I work my absolute hardest to please my customers. If they have an issue they should just approach me nicely cause then I will still respect them and tolerate my job. Most of the time they are so snobby and rude about tiny little problems and it makes me feel like ****. One of my old co-workers literally cried in the backroom because a customer was so rude to her.

Most of my customers are pretty nice to me...I'd probably say 1 in 50-100 that come around are pretty rude so it's not a bad ratio. What gets on my nerves is the slowness sometimes. Like hurry it up a bit.

I work in billing/support/faults for an internet company. You can't even imagine the kind of things I hear.

I used to kinda manage this wine tasting place here and 90% of the customers were stuck up

I always put on some pop music to lighten the mood.

McDonald's customers are the absolute WORST. You' literally paid £4 for that meal, stop complaining, shut the **** up and go away.

I work at a concession in a very large department store. I hate retail, especially because customers get so mad when I ask them to sign for their card if they're returning something (in most stores in my country, this doesn't happen). Also people who will do the MOST for a discount (including a certain type of person which is really upsetting because there is actually truth to a stereotype). This specific type of person also yells at you in a specific language or asks you to do something for them after the store has closed. I am just blunt and passive aggressive to rude customers, though. I have mastered the art of being rude without actually being rude. You just have to learn to be tough.
There are also repeat customers who are ****ing mentalists and continually come in looking for a very specific item time and time again that we do not have for them. When customers come to the till I'm at with something I don't want to put through for them (like items of clothes that are difficult to fold), I will lie to your face and tell you you have to go to another till to put that through. If there is a sale on and I am doing mark-downs and can't remember the original price for the sticker, I will make it up & if you ask me what the original price of something was, I will almost certainly make it up. Does anyone else also have experience of serving people who are completely condescending to you?
If customers read my name badge and call me by my name, I'll give them better service. It's weird.

The only thing worse than the customers is the music they play on repeat.

I used to work in a grocery store last year and not a single customer had ever been rude to me . They fired me for never showing up though.

Customers are the worst. Some old guy screamed at me to take his order and i told him id be right with him and let ha starve for a bit.

They are the assholes of the world. They are an embarrassment to humanity. The fight to not curse them out or slap them in the face is so real.

I've only served one rude customer who got mad over the exchange rates over here. Like, we aren't a bank sweetie and you're wanting to pay everything in euro in a city that uses sterling.... don't get picky. After trying to explain to this FOOL for 15 minutes straight that I gave him the right change (showing him the receipt, literally doing calculations in front of him) he was demanding I give him another £1 (ONE ****ing pound). Honestly if I could have I woulda gave him the pound but I had no choice because of store policy or w/e but to keep explaining until he got bored and left.

He's the only person who really pissed me off, but I like working in retail because 99% of the cases (in my experience) the customers are co-operative and there's really only so much associates/cashiers can do, and if a customer won't budge I just call a manager and let them deal with it

Yes, but you have to learn to deal with them somehow.

Zon't even get me started I despise retail, it's like 50% of my customers are rude and the other 50% are just annoying

- customers getting angry with me because they misread sale signs
- customers getting an attitude because there is a line/they need to get back to work (not my fault you got the v original idea to come shop at the busiest time of day)
- customers getting angry with me for something I have zero control over (their sizes not being in stock, items we no longer carry, etc).
- misc rudeness, tirades, etc. The other day some woman came to my job when it was raining and asked if we had rain ponchos. Working at the register, I can't actually leave unless I'm on break or have backup, so I pointed her to the rain ponchos literally ten feet away from her, and she replies "I can't see that". I assumed she meant she couldn't tell which rack I was pointing to, so I just told her where it was and pointed *more clearly*. Then she just went OFF and started cursing at me because she couldn't see with the fog in her glasses, and was like "I wouldn't expect someone like you to understand", and I was just so bothered and depressed for the rest of the day I'm honestly way too sensitive to be in customer service tbh, people are literally evil

I don't work yet, but I only get 'rude' when the employee is rude/lazy in the first place. Their are some bitchy ones, and you can't blame the customers for being rude in that case (like in all other bad services). But yeah, there really are rude customers just because they feel like it, sadly.

Stories like the ones in this thread are why I'm always Bree Van De Kamp polite in public

I had a customer come up to one of my employees screaming at her because no one was helping her in the departments because she looked ugly like are you ****ing serious. Then I go to the back and people are talking about her, saying they helped her but she was looking for brands they didn't carry at the store and consistently kept requesting the manager.