She has full command over her instrument and really great control. She's also got a lot of different unique textures and colors within her voice that she plays with, which makes her one of pop's most interesting vocalists.
Thank you for posting Underneath Your Clothes. I abandoned Shakira when she became a sellout with awful generic music during the She Wolf era, but I used to love her. Since it'd been a while, I was like "I should look up some of her decent stuff cause I forget how she sings" but then you posted that song and I remembered what she sounds like lol.
I'll give her a solid 7.5, she's above average but not top tier.