Discussion: Rude customers - Page 4

BobBertran1992

Quote:

Originally posted by Golden

I deal a lot with extremely rude customers especially when I have to do guest services work. Ever since I became lead cashier people tend to take me more seriously, but you really have to have a thick skin to be a cashier in a grocery store sometimes. People get mad at you for everything, they will think everything is your fault. People get extremely pissed off and grouchy here when you ask them for your I.D.

The worst thing that ever happened to me was a few weeks ago. A woman had this extremely annoying child with her and she was being sassy and giving all kinds of attitude. I was about to say her total to check her out but then she said to her daughter ''look Hannah, if you don't do well in school you'll end up like this guy''. I was absolutely flabbergasted. I said ''Well ma'am I cannot believe that a grown woman would say something like that to a student with a part time job in a grocery store who is just trying to make ends meet. I am going to kindly ask you to take your groceries and go to another till because I refuse to help anyone like you'' Then I canceled ha 145 euro transaction.

She had so many groceries so she had to put them all back in her trolley and go to another register. She was extremely pissed off and couldn't believe what I did and she kept yelling/complaining in the meantime that I was helping other customers. Literally everybody checking out were looking at us. Kill them with kindness. That's the only way to go. Oop

WOW WOW I would have slapped that bitch, seriously...

OreGuy

Quote:

Originally posted by Golden

I deal a lot with extremely rude customers especially when I have to do guest services work. Ever since I became lead cashier people tend to take me more seriously, but you really have to have a thick skin to be a cashier in a grocery store sometimes. People get mad at you for everything, they will think everything is your fault. People get extremely pissed off and grouchy here when you ask them for your I.D.

The worst thing that ever happened to me was a few weeks ago. A woman had this extremely annoying child with her and she was being sassy and giving all kinds of attitude. I was about to say her total to check her out but then she said to her daughter ''look Hannah, if you don't do well in school you'll end up like this guy''. I was absolutely flabbergasted. I said ''Well ma'am I cannot believe that a grown woman would say something like that to a student with a part time job in a grocery store who is just trying to make ends meet. I am going to kindly ask you to take your groceries and go to another till because I refuse to help anyone like you'' Then I canceled ha 145 euro transaction.

She had so many groceries so she had to put them all back in her trolley and go to another register. She was extremely pissed off and couldn't believe what I did and she kept yelling/complaining in the meantime that I was helping other customers. Literally everybody checking out were looking at us. Kill them with kindness. That's the only way to go. Oop

ethan

I'm a front end supervisor at my Target, and I love working there, but it's sad how entitled some guests feel. Getting yelled at over the prices of items that were clearly placed in the wrong spot, items that we're out of stock of, coupons that aren't supposed to be for the items they're getting, etc. gets really old. I don't take crap though, if they're polite with their question, I will go above and beyond to make it right for them. If they're rude, I will refuse it (politely, of course).

sex

I wouldn't know where to start.

Quote:

Originally posted by ethan

I'm a front end supervisor at my Target, and I love working there, but it's sad how entitled some guests feel. Getting yelled at over the prices of items that were clearly placed in the wrong spot, items that we're out of stock of, coupons that aren't supposed to be for the items they're getting, etc. gets really old. I don't take crap though, if they're polite with their question, I will go above and beyond to make it right for them. If they're rude, I will refuse it (politely, of course).

The story of my life, the way people lose their cool over petty things and then continue to take it out on people at work who usually aren't even responsible is just...