i gave in and when on EA Support.
I got Pulkit and this was the convo literally.
Me :"Hello, i would like to have my download of The Sims 2 Ultimate Collection"
Pulkit: "Do you have a code ?"
Me:"*gives code of my sims 2 base game*
Pulkit:" I added it to your library"
Me:"thank you"
Pulkit:"If you feel like we've resolved the problem you can go ahead and end the conversation"
Thanks daddy
