Tech: Apple SUED over disapearing iMessage texts

Maiko

Quote:

The problem lies in iMessage, the service rolled out in 2011 with iOS 5 that lets iPhone users communicate with each over data and Wi-Fi instead of their respective telecom networks -- meaning faster messages that don't count toward your cell plan. Denoted only by a blue bubble around the text instead of a regular green one, iMessages were seen as a technical marvel for working seamlessly within the iPhone's native SMS client.

That is until you decide to jump ship from iOS and head over to Android, an OS now running around 80 percent of smartphones worldwide as of May 2014.

Since the 2011 rollout of iMessage, select former iPhone owners with their cell number tied up in iMessage have reported an interference in which texts sent from existing iPhone owners fall into a void in which the sender thinks thinks it was delivered and the newly minted owner of the Android handset never receives it. The issue appears to be on a device level, meaning each and every current iPhone user's device thinks the new Android user is still using an Apple handset.

Not only is that text then lost forever -- wrapped up in the iMessage account of a deactivated iPhone -- but Apple has no concrete solution to prevent it from happening, an Apple tech support specialist told Adam Pash, former Lifehacker editor in chief. Pash reignited the debate around the issue Tuesday in a blog post on his personal website alleging that Apple is aware of the problem, but "is apparently clueless as how to fix it," the Apple tech support specialist told him.

cnet

it's class action so many of you iOS users may be getting checks in the mail

RiRi_Xtina15

RudeBoy93

Let me sue them for my failed FaceTime calls

svperman

I'm a sue them for all the pictures I send to my boyfriend and he doesn't get

Hooligan

This is example A of why you should never go to another OS coming from iOS. If you want to keep getting your text messages normally, keep your Apple device handy.

Summertime Love

Really?

castle13

Perched on my e-mail

Whiskey Mouth

Let me sue Apple too

Attitude

I could use some money for Starbucks.

hooky

Quote:

Originally posted by Hooligan

This is example A of why you should never go to another OS coming from iOS. If you want to keep getting your text messages normally, keep your Apple device handy.

Yeah, if I switch to Android, I'll be keeping my 5C handy. Or an iPad if I ever get one.

ethan

I wouldn't claim on it even if I cared. Apple has been a great company to support, and this issue seems trivial.

EastCoastTM

This is news?
I went from a iPhone to a Android for awhile and had the same problem.
I should sue too.

gloamingtheplain

All people have to do is before they change to an Android, turn iMessage off on your phone.
It will remove your number from the iMessage check, and It will stop other iPhones detecting your number as an iPhone.

People switch over phone's, leave iMessage on, and now anyone who tries to text you on an iPhone will text through iMessage instead of a Text Message. I'm surprised Apple doesn't know this

I did it when I switched from my 3GS to Note 2.

ClashAndBurn

What kind of first world problems-lawsuit?