Quote:
Originally posted by ethan
Definitely same. If we don't carry the organic pulp-free grapefruit juice or special flavor of dr. pepper you're looking for, I will tell you that I'm going to tell my manager and we're going to get the problem solved but nobody will ever hear about it again. Comment cards rarely make it past the service desk.
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basically this

and when people say the froyo tastes too sour and we say “ok we’ll go to the back and fix it” we literally walk back there, grab a soda, take a sip, come back out and pretend we did something. Then all of a sudden it tastes perfect again
