So in addition to the other consumers and Kotaku recieving broken units, IGN has now received one.
Quote:
Meanwhile, IGN experienced the same issue, but it happened after the console was already working. It may not have contributed to the issue, but ours stopped working the morning after we updated to version 1.50. You can find more details in the original post below. Furthermore, IGN had tried a wide variety of methods to correct the issue: new HDMI cables, new inputs, new TV, putting a disc into the system, connecting it to and from the Internet, and, of course, holding down the power button during boot-up for seven seconds to try to reset things. Nothing worked. Oddly enough, we tried adding light pressure to the top of console and it briefly flickered a few active home menu images on the television.
IGN received a response from Sony PlayStation PR, whose offices are based nearby our San Francisco headquarters. A representative was able visit and replace our broken PS4 with the goal of getting their hands on the seemingly faulty console and returning it for technical investigation. We should note, this retail system is a critical part of our ongoing review and launch coverage. We know what you’re thinking by now: IGN got its system replaced and this poor consumer didn't. Trust us, we feel just as compassionate as anyone would in this situation. IGN reached out to PlayStation again to ask if they could escalate Arogon’s issue. The representative understood the situation and promised, “We’ll look into it.”
Regarding the ongoing and unknown source of this hardware problem, Sony has no further comment at this time. Could it be related to shipping? Is the hardware itself experiencing production issues?
We will keep you updated as the story develops.
|
uk.ign.com/articles/2013/11/14/broken-playstation-4-systems
Omg, notice how they tried to replace the reviewers consoles ASAP but ignored the consumer? Is this how they treat their customers?
A damn DISASTER!
