Discussion: Are customers stupid? - Page 3

Deuces

Quote:

Originally posted by LoudR

Customers are always right..

But I hate salespeople who follow you everywhere in the store. Like bitch f*ck off I'll ask if for asisstance if I needed it.

THISS!!!

Girl...I was in the Apple store trying to check out the Macbook, I logged on my email, facebook etc...and this bitch was just watching over me, like next to me. I'm just like....can I help you?

J03Y

See I can't deal with normal stupid people, I'm afraid to get a job because of dealing with customers. And yet I want to go into journalism and public relations. Oh the irony

Qbuilderz

EDIT:

^ Luckily, I have never had to break up a fight...but this is the general attitude of our patrons.
(I do feel the need to clarify, though, I love my job to bits. The people are some of the worst, but my coworkers are the best. Only the strong and awesome survive past the first month >.<)

ethan

YES. I work as a cashier and at Guest Services at Target, and many are.

There can be 50 pleasant guests, but that one horrible one who gets pissy the first time something goes wrong or interrupts you or won't listen to you will totally ruin your day. Most days are fine, but some days I get really upset with how horribly people treat me. Like, I'm a human being, and I'm not out to get you. If I can help, I will, but there are rules and things I cannot do.

One lady last weekend was furious with me because I could not return a dress she had purchased in 2011. She didn't have the receipt, we didn't even sell it anymore so it was gonna give her $8 instead of the $25 she paid. That was not okay with her. Target has a generous 90 day return policy, but that dress is over a year old. There was nothing I could do, so she was yelling for my supervisor. When my supervisor told her the same thing I did, she yelled for the manager. When my manager said the same thing, she left, leaving the dress behind, and I was seriously shaking. I was so upset.

J03Y

I just read all your stories.

Now I'm scared to get a job.

RastaMentality

Quote:

Originally posted by Katie

I worked retail from 14-20. The regular customers were never stupid. It was the people I only saw on one occasion, but can't really blame 'em.

The entire retail world is bizarre. Everyone should work in it once, just to keep their attitudes in check for the rest of their lives.

!!! Retail is one of the few jobs that makes you see every type of person and personality IMO.

RastaMentality

Quote:

Originally posted by LoudR

Customers are always right..

But I hate salespeople who follow you everywhere in the store. Like bitch f*ck off I'll ask if for asisstance if I needed it.

That's true. But I also haaaate when I walk in a brand new store and ask where something is and they just point in the direction where it is and I end up confused. Sometimes in those situations I'd rather have them bring me to the place.

ethan

Quote:

Originally posted by Katie

Employees are there everyday, customers aren't. They don't know the place as well as the employee and it's not fair to expect that of them.

However, if you wanna ask if some customers are intentionally difficult, it'd be a different answer.

True. I mean, I have no problem explaining our polices to people, showing them where it says things, but when they get mad about it, that's the frustrating part. I am just a Guest Service person, I can't make or change the rules because a guest is turning red in the face.

Target just implemented a policy this year where Halloween costumes could not be returned after October 31st. What a mess the past couple days have been... people are so mad about it. It says so right on their receipt and it was posted everywhere back in the costume section. I would do the returns if I could just to save the heartache but the system literally will not let me, so we've been calling the managers a lot the past couple days.

memi stan

I will just say once you start working in retail you start being extra nice whenever you go shopping somewhere else.