i love her as a person but i only like a couple of her songs here and there. her albums are a lot to take in at once, and that turns a lot of people off to her.
her voice and music itself are an acquired taste, and her music focuses on being artsy and expressive rather than being catchy. she's very polarizing...
but of course, all that has to do with her music...idk why people would hate on her as a person