I received my signed CD single 2 days ago and it was in such bad condition.
The case was cracked and the signed insert was creased and ruined.
I contacted Sanity right away and thankfully they offered to send a replacement copy free of charge, but I was NOT happy, especially as I didn't even have to buy the damn thing as I already have the album and just did it to be a good fan.
The instrumental in lossless quality slays though >>>