Their last album debuted at #1 on Billboard 200, sold 700k and still charting after 1 year. Their lead single My Songs Know What You Did In The Dark sold more than 3m and still selling, the album is Top 100 on iTunes right now.... but they are not nominated for the biggest awards, or invited to perform (for example VMAs, AMAs, Grammy Awards).... also they don't have a RS cover.
Their new single Centuries has been Top 20 on iTunes for a month and peaked in Top 5 on Digital songs with over 133k first week.
I don't get it.
