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News: Reddit's CEO sparks outrage with out-of-touch new interview
Member Since: 2/2/2012
Posts: 26,226
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Reddit's CEO sparks outrage with out-of-touch new interview
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Speaking a day after multiple default subreddits and dozens of other subreddits shut themselves down to protest Reddit's handling of Victoria Taylor's departure, Reddit CEO Ellen Pao claimed "the vast majority of Reddit users are uninterested in what unfolded over the past 48 hours;" the last two days included Ms. Taylor's dismissal and the above-mentioned parts of Reddit going private.
In an interview with the New York Times, Pao apologized, but said that most users don't care about what has transpired over the last two days. She further said, according to the Times, that "the most virulent detractors on the site are a vocal minority."
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Ellen Pao. /u/ekjp I've worked in media and marketing for a dozen years. The "majority" are hardly ever the attentive, concerned, caring people that truly respect the brand. It's often the 10% that make 90% of the business. You are being extremely shortsighted and clearly are putting out a message to the mass (nyt), uninterested audience to preserve your own narcissistic pursuits rather than responding to the folks who dedicate so much of their time and effort to make the company you run work. I've run a company, I've interacted with 100s of CEOs (including /u/kn0thing) and not one has been so completely insulting and ignorant the way you are. You want a successful base? You have to respond in an understanding respectful manner. You want to lose the company you're running? Keep down the road you're going.
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The fact you get this and the ****ing CEO of Reddit doesn't, worries me
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Ellen Pao is out-of-touch with the company that she runs, the service it provides, and the people who use it. In her ongoing quest to make it a safe, marketable environment, she is driving it into the ground.
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Here's the thing, she's right, but she is also (probably) fundamentally misunderstanding how a site like reddit works.
I'm going to make up some numbers, disagree with them all you like, but I'm just using them to get to a core idea.
Reddit's key 'value' to those who own it is: Monthly active users, Pageviews. The pageviews are in the billions, the MAU are in the hundreds of millions.
Let's assume: 85% of those MAU are just readers. 10% are commenters. 5% are submitters.
Those are the numbers I made up, and they may not be accurate, but I think they are probably a good overall pattern to judge the site. Most of the folks are totally disinterested in the nitty gritty politics of the site because they are just passive readers. They view reddit as a place for cat memes and interesting news. They come here for the CONTENT and not the IDENTITY.
But here's the problem, that CONTENT is being created by the 15% that comprise the commenters and the submitters. They are ones bringing in the clickbaity titles and the superfresh news and the memes and the pun threads, everything we love about reddit. Those are a more passionate and hardcore crowd, the ones who view reddit as IDENTITY, and those are the ones who are currently frothing for various reasons.
She's right, the 85% probably won't be swayed by everything that's going on and won't leave for political reasons, but what if the 15% is and does?
Without the content, the 85% will leave too. They are here because they are the audience to the cast of performers built of the 15%. I don't think the admins are viewing the system from that perspective, and if that's true, the site's dead man walking.
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tl;dr: It's not about the angry people being a minority; it's about how important this minority is for the quality of Reddit.
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I agree with you. While the 85% might be the bulk of the revenue, the 15% are the content creators (or really aggregators). And that's the only thing that drives the other 85% to the site.
It's like a manager getting into a contract negotiation with a bunch of actors in a theater. The manager tries to screw the actors with bad terms so the actors walk out on a few shows. Sure the manager can sit around and say "85% of the people in the theater (the audience) don't care about the contracts", and I guess technically they wouldn't be wrong. But good luck trying to get that audience to come to a theater with no actors.
And really once that community of content creators leave, sites go down hill pretty quickly. I know people have said it a lot, but just look how fast digg died. But hey, maybe if Pao ****s up enough and kills reddit, people won't let her be in charge of anything in the future.
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Sounds like she is just trying to keep her job by saying whatever she thinks people will believe. She is just doing damage control and hoping it works.
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Member Since: 4/3/2014
Posts: 19,477
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I'm not reading all of that.
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Member Since: 4/3/2014
Posts: 19,477
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Originally posted by Rihinvention
I'm not reading all of that.
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That's a bit rich coming from you.
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Member Since: 4/3/2014
Posts: 19,477
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Originally posted by Rihinvention
That's a bit rich coming from you.
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Member Since: 4/3/2014
Posts: 19,477
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Thank you, thank you. I'm here all week/all the time.
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Member Since: 1/1/2014
Posts: 43,331
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I get what she was trying to say, but her choice of words was very poor and she really oversimplified the situation. 
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Member Since: 8/4/2012
Posts: 6,823
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Originally posted by Rihinvention
That's a bit rich coming from you.
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Member Since: 1/1/2014
Posts: 5,994
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Originally posted by Rihinvention
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I agree with Rihinvention. It is a bit rich coming from you, Rihinvention.
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Member Since: 5/6/2010
Posts: 35,158
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Welp. Reddit is going downhill. Get ready for an influx of straight, ignorant bastards that'll clash with the gay ones.
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Member Since: 4/21/2011
Posts: 42,362
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From Gaga hater to CEO of a big company, she has come a long way.
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Member Since: 12/13/2011
Posts: 26,638
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Rihinvention should probably get WPs for thread ********. 
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Member Since: 2/2/2012
Posts: 26,226
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Originally posted by H-I-M
From Gaga hater to CEO of a big company, she has come a long way.
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I knew she reminded me of someone
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Member Since: 12/1/2010
Posts: 23,572
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Originally posted by Rihinvention
That's a bit rich coming from you.
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Decimate ha
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ATRL Contributor
Member Since: 1/2/2014
Posts: 5,161
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Originally posted by H-I-M
From Gaga hater to CEO of a big company, she has come a long way.
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Angela ha impact
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Member Since: 8/18/2011
Posts: 550
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Originally posted by H-I-M
From Gaga hater to CEO of a big company, she has come a long way.
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Wait, are you serious? It's THAT person? 
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Member Since: 8/19/2013
Posts: 34,855
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Originally posted by Lunick
Wait, are you serious? It's THAT person? |
Wtf, no.
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Member Since: 2/2/2012
Posts: 26,226
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Originally posted by Sazare
Wtf, no.
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Member Since: 8/19/2013
Posts: 1,327
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She's horrible and doesn't deserve to be the C.E.O. of Reddit. - She fired somebody because they had cancer.
- She fired one of the most important members of the community (That took care of the AMAs with celebrities and guided them through the process) without a backup plan because Victoria, the mod, refused to make the /r/IAMA subreddit more commercial.
- She banned subreddits regarding fat people hate but left subreddits about hating black people and pictures of corpses available to be seen.
And besides ALL of that, she doesn't even know how to use the website. She tried to link to one of her PMs, which are private. It was a hilarious (but then sad) moment for the whole community.
You guys could contribute by signing this petition. https://www.change.org/p/ellen-k-pao...-of-reddit-inc
Holy crap I'm mad.
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Member Since: 8/1/2012
Posts: 4,779
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it's about how important this minority is for the quality of Reddit
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i spot multiple lies
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Member Since: 9/2/2011
Posts: 14,788
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